Privacy & Policy

We are committed to upholding the privacy and security of the information supplied by every person (“User”/“You”) accessing and using any version of the Hapto Fit application (“App”) on a compatible device. This privacy policy (“Privacy Policy”) briefly provides the manner in which We collect and use User information. By accessing or using the App, you signify that You have read, understood and agree to be bound by this Privacy Policy. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes shall be effective immediately upon posting the updated or modified Privacy Policy on the website (i.e. and we shall not be bound to inform you of any modifications hereof. Your access and use of the App following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, we encourage You to review this Privacy Policy each time You access and use the App. Your use of the App and any disputes arising therefrom, is subject to this Privacy Policy.

Information We Collect

We will collect personal information of the User. While some User information has to be mandatorily provided, others are optional and certain portions of the information will remain private and some will be displayed to other users; Additional information may be gathered during subsequent use of the App by the User, whenever the User chooses to provide it.

A. Certain mandatory information will be collected at the time of registration on the App which is required to enable the User to login to the App and for Us to: Verify the User’s identity; and provide our service in a personalised way to the user.

B. In order to use the facilities and services available on the App, the User may be required, from time to time, to provide certain additional personal information after registration on the App, which information shall be collected only upon receiving the User’s express consent.

C. We DO NOT : (i) automatically receive, collect and analyse your location information which may be accessed through a variety of methods including, inter alia, GPS, IP address, and cell tower location; and (ii) collect information pertaining to your Device and your usage thereof, including, inter alia, the names of the other applications on your mobile Device and how you use them, information about your Device, and information about your use of features or functions on your Device.

Method and manner of use of User information

A. We will use the User information to enable activities and transactions that need to occur during the process of lending, such as:

Generating and maintaining User profiles on the App

Provide personalized features

Aiding financial services organizations to provide better services

Facilitating collection activities as needed

Maintaining regular communications with the User concerning transactions the User initiates, such as requesting information or assistance, making payments, etc.

Modifying the App from time to time to cater to the User’s interests

Providing the App and the functions and features therein, efficiently

Preserve social history as governed by existing law or policy

B. You acknowledge that you are licensing Us to use, modify, display, distribute and create new material from the information you provide through the App to render certain services on the App. By providing such information, you automatically agree, or promise that the owner of such information has expressly agreed to allow or license, as the case may be, Us to use the information in the manner set out in this Privacy Policy, without the payment of any fees. We may, to the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate, non-personally identifiable information that is derived through your use of the App and you hereby provide consent for the same.

Sharing of Information

We will not use User information for any purpose other than in connection with the App. We will not rent, sell or share User information and will not disclose any of the User’s personally identifiable information to third parties, unless:

it is pursuant to obtaining the User’s permission;

it is in connection with the services being rendered through the App;

it is to help investigate, prevent or take action regarding unlawful and illegal activities; suspected fraud, potential threat to the safety or security of any person, violations of Hapto Fit’s terms and conditions, or as defence against legal claims;

it is a case of special circumstances such as compliance with court orders, requests/order, notices from legal authorities or law enforcement agencies compel us to make such disclosure; and

it forms part of the information We share with advertisers on an aggregate basis.

Information Security

A. The information provided by the User is stored in access-controlled facilities with restricted access. User Information transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols.

B. If a password is used to help protect User accounts and account information, it is the responsibility of the User to keep the password confidential. You have to ensure that You always log out, before sharing the device with a third party and it is advised that the User utilize a service to protect access to the User’s Device.

C. We shall use generally accepted industry standards to protect the User information submitted to Us, both during transmission and upon receipt. However, please be advised that, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even though We strive to use commercially acceptable means to protect User information, We cannot guarantee its absolute security and your use of the App is at your sole risk and discretion. We also cannot warrant that such User information may not be misused in the event our safeguards and protocols are breached by a malicious third-party. Further, We are not liable to nor can we fully control the actions of other users with whom you may choose to share your information.

D. The collection, usage, and sharing of User information by us shall be in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and other applicable laws.

Procedure for Removing User Name from the Records

A. If and when a User is desirous of having his/her name and other details removed from our records, immediately upon receiving the User’s written request to that effect We shall, subject to the terms hereof, remove and/delete all such information.

B. If the User no longer wishes to receive notifications about our services, The User may change his/her notification preferences by contacting us at We reserve the right to close the User account if the User opts out of receiving certain crucial notices that are required by Us to perform the services through the App.

Procedure For Correcting Inaccuracies In User Information

The User may correct or update any information online. In the event of loss of access details, the User may retrieve the same or receive new access details by sending an e-mail to:

Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of our Grievance Officer are provided below:

Name: P.Amos Prasoon
Dieatto Wellness Private Limited,
Block Q – 3/7,
DLF Phase-2,
Gurgaon – 122002
Tel: +91-8501800110

Contact Us

If there are any questions regarding this Privacy Policy, we can be reached

By mail at:


7-19-160/85, 5/4 line, Mallikharjunaraopet, Revenue ward 18,

Guntur, Andhra Pradesh, India, 522002

By email at: